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MSUP Books Division
 
Journals Payment and Return Policies


Subscription orders
New subscriptions and renewals are accepted at any time. Unless otherwise indicated, orders will be filled for the current volume. Sample issues are available at the single issue price.

Pricing
Prices offered online are current. Subscribers who send in orders with outdated pricing information may be invoiced for the balance due. For a copy of our current rate card, click here.

Payments
All orders must be prepaid. Payments can be made by check, cash, Visa, MasterCard, or wire transfer. Please note: the MSU Press Journals Division is separate from the MSU Press Books Division; therefore, payments must be made separately. Payment must be in U.S. currency and drawn from a U.S. bank.

Returns
Returns are not accepted.

Claims
Domestic subscribers must file claims within 3 months of the publication date. International subscribers must file claims within 6 months of publication date.

Credits & Refunds
MSU Press Journals Division can provide full or partial credit for subscription orders. Credits issued for cancellations will be pro-rated. Credit can be transferred only to other MSU Press journals, not to MSU Press Book products. Pending subscriptions can be refunded in full. Allow 8-12 weeks for processing.

Discounts
MSU Press offers a 5% discount to agencies, and a 20% discount to bookstores and on course adoption orders.

Course Adoption & Sample Copy Policy
Course adoptions for classes of 10 or more students entitle instructiors to a complimentary copy. Sample copies are available for instructors considering course adoption. To obtain an instructor or sample copy, email your request, including the course term & year, number, title, and estimated enrollment to msupjournals@cambeywest.com ; subject: Sample Copy Request.

MSU Press Journals Invoice Verification Policy (effective January 2006)
It is the subscribing party's responsibility to check invoices for accuracy (especially Title, Volume, Issue, Expiration) and to submit corrections) within 30 days of invoice receipt. Claims will be processed on problem orders only if the subscribing party has submitted a correction within 30 days of invoice receipt.
* Agency Orders: Agencies are responsible for verifying orders placed on behalf of their customers.
* Customer Orders: Customers are responsible for verifying their orders.



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