Journals Payment & Return Policies
Subscription orders
- New subscriptions and renewals are accepted at any time.
- Unless otherwise indicated, orders will be filled for the current volume/issue.
- Sample issues are available at the single issue price.
Online Journals Institutional Subscriber Agreement
Pricing
- Prices subject to change at any time. Refer to MSU Press Journals Division website at http://www.msupress.msu.edu/journals.php for current pricing information.
- Orders receieved with outdated pricing/payment will be invoiced for the balance due.
Payment
- Prepayment required on all orders.
- Check, cash, Visa, MasterCard, or wire transfer accepted.
- Funds must be in U.S. currency drawn from a U.S. bank.
- Make checks payable to MSU Press.
- IMPORTANT: Journal payment must be separate from payment for other MSU Press products.
- Payment for journal orders cannot be combined with book orders; credit balances from other MSU Press divisions (books) cannot be transferred/applied to journals
Returns
Claims
- Domestic claims must be received within 3 months of publication date.
- International claims must be received within 6 months of publication date.
- Late claims will not be filled.
Credits & Refunds
- Full or partial credit available on cancelled subscriptions.
- Credit for cancellations will be pro-rated.
- Credit applicable only to other MSU Press journals.
- Credit balances from other MSU Press divisions (books) cannot be transferred/applied to journal orders/payment.
- Full refunds available on pending subscriptions. Allow 8-12 weeks for processing.
Discounts
- Agency, 5% discount
- Bookstore, 20% discount
- Course adoption, 20% discount
- All discounted orders must be prepaid by check or credit card.
Course Adoption & Sample Copy Policy
Course adoptions for classes of 10 or more students entitle instructors to a complimentary copy. Sample copies are available for instructors considering course adoption. To obtain an instructor or sample copy, send your request on department letterhead, including the course term & year, number, title, and estimated enrollment to: MSU Press Journals Customer Service; PO Box 121; Congers, NY 10920-0121; Phone: 845-267-3054; Fax: 845-267-3478; E-mail: msupjournals@cambeywest.com
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